The Tutor's Promise
One
Return all phone calls.
The same day if possible.
Two
Schedule exact time appointments and be punctual.
Three
Be honest about the time/money involved. If it doesn't make sense, time–wise or money–wise, you'll know right away.
Four
Patience and courteousness for all client questions and concerns.
Five
Speak in non-technical terms. I'll also speak to any technical support person on your behalf, then "translate" into understandable terms.
Six
Recommend appropriate hardware and software for purchase — ensuring the right fit for the job and the budget.